Hex Workshop v4.x Frequently Asked Question

Hex Workshop stopped repainting the editor window after some amount of scrolling and/or resizing windows. This problem was caused by a resource leak in Hex Workshop. Please upgrade to Hex Workshop v4.22 or later for a fix.

Hex Workshop failed to open files dragged and dropped onto the Editor. This problem was resolved in Hex Workshop v4.22. Please upgrade to Hex Workshop v4.22 or later.

We failed to include this dynamically linked library in the Hex Workshop v4.2 distribution. Please upgrade to Hex Workshop v4.21 or later to fix this problem.

This problem impacted all Windows 95, 98, ME and Windows NT users. Please upgrade to Hex Workshop v4.21 for a resolution.

This problem impacted users running Windows 9x/NT 4.0/ME without Microsoft's Active Accessibility components installed. Please upgrade to Hex Workshop v4.21 or later to fix this problem.

If you are experiencing problems installing Hex Workshop, please try following the steps below before contacting support:

1. Make sure the installer is not running. This can be accomplished by killing the hw32v422.exe process. If you are unfamiliar with stopping processes, you can restart your computer.
   


2. Verify that you are installing Hex Workshop under an account with administrative permissions.


3. Clear out your Windows temporary directories before re-running the installer. To find your temp directories, please start a windows command prompt and type the command "set". After pressing enter, look for the variables "TEMP" and "TMP". Clean all files and directories from both of those directories.